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Product Catalog

The customer
Client is a pioneer in IP Telephony and online transactional banking which offers a complete line of communications services and products, including local service, long distance, Internet access, web hosting and telephone equipment. The focus is to offer efficient and effective communication and customer services to both business and residential customers throughout Indiana, Kentucky, Tennessee and Ohio.

The challenge
Product Catalog department of Clients was handling the Product Catalog’s Rate Card pricing process manually. There was a huge delay in sending across the plans drafted to all the vendors of Cinergy Communications.

Client wanted a solution for
.: Online rate card processing.
.: Maintenance of the historical information of the Rate Cards for Business analysis.
.: Online Editing tool for NPA-NXX listings
.: SMS Response Reporting Tool, which can display the summary of Customer Records successfully loaded, the loaded customer records that requires investigation and the Rejected Customer Records.

The Solution
SAAHI developed and deployed an efficient Product Catalog system for enabling Rate Card Creation, Rate Card Editing, Editing NPA-NXX listing, Rate Card Snap Shot Creation and Managing Convertible Features.

Benefits
1 The end user can avail the web enabled services by accessing the Product Catalog tools and can has a clear assessment of the latest Rate card price listing details.
2 Quick analysis of facts and figures for business analysis and decision-making.
3 Quick time to the market of the rate plans defined.
4 Significant cost benefits accrued through usage of onsite/offshore delivery model.

Technology Used
Oracle8.0 , PERL5.0 , VB Script, Java Script, HTML
Platform : Unix
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Content Management || BCBSMo Website or MyBluePlan (IBT) Maintenance || Medical Management || Standard Reporting Package (SRP) || Datawarehousing || Oracle Applications R11i Implementation || Customer Access Billing Specification || Customer Service Automation || MIS department Automation || Product Catalog
 
 
 
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